Celestial Star Collection - Luxury Titanium Steel Star Series

💎 MATERIALS:
• Premium Titanium Steel construction
• Brilliant Zircon stone settings
• Celestial-themed designs (Planet, Moon, Astronaut)

✨ FEATURES:
• Excellent tarnish resistance
• Hypoallergenic - safe for sensitive skin
• Durable and long-lasting
• Elegant gold-tone finish

⚠️ PLEASE NOTE:
Due to the nature of production and electronic screen displays, slight variations in the gold-tone finish, size, and stone detail may be present compared to product images.

🧼 TO PRESERVE YOUR NECKLACE:

To maintain the beautiful finish and Zircon brilliance, please follow these care guidelines:

✗ AVOID:
• Harsh chemicals and cleaning agents
• Perfumes and lotions (apply before wearing jewelry)
• Extreme moisture and prolonged water exposure
• Physical impact and rough handling

✓ RECOMMENDED:
• Store in the provided jewelry box or pouch
• Clean gently with a soft, dry cloth
• Remove before swimming, showering, or exercising
• Put on jewelry last when getting ready

Proper care will keep your Ombre & Or piece sparkling for years to come!

📏 NECKLACE DIMENSIONS:

Chain Length: 45cm (18") + 5cm (2") extender
• Adjustable from 45cm to 50cm
• Fits most neck sizes comfortably

Pendant Size: Approximately 1.5cm x 2cm

Clasp Type: Secure lobster clasp

Weight: Lightweight design for all-day comfort

💡 STYLING TIP:
The adjustable length sits beautifully at the collarbone area. Perfect for layering with other necklaces!

📦 ORDER FULFILLMENT:
Orders are fulfilled and shipped via the Ombre & Or distribution network.

⏱️ DELIVERY TIMES:
Delivery times provided are estimates and are dependent on our third-party shipping carriers. While we strive for timely delivery, these times are not guaranteed.

💰 TAXES:
Applicable provincial and federal sales taxes will be calculated at checkout based on your shipping address in Canada.

📧 ORDER CONFIRMATION:
You will receive an email confirmation once your order is placed. This confirms we have received your request.

📍 SHIPPING RESPONSIBILITY:
Risk of loss transfers upon delivery to the shipping carrier. Ombre & Or is not liable for packages lost, stolen, or damaged after confirmed receipt by the carrier.

📅 7-DAY RETURN POLICY:
Ombre & Or offers a strict 7-day return period from the date of delivery.

✅ TO QUALIFY FOR A RETURN:
• Item must be unworn and unused
• Must be in resalable condition
• Original packaging must be included
• No signs of wear, damage, misuse, or alteration

📝 HOW TO RETURN:
1. Contact us at support.team@ombreor.com
2. Obtain a Return Authorization Number (RAN)
3. Follow the provided return instructions
4. Ship the item back with your RAN

⚠️ IMPORTANT: Returns sent without an RAN may be refused.

⏳ REFUND PROCESSING:
• Items inspected within 7-10 business days of receipt
• You will be notified of approval or rejection
• Approved refunds processed to original payment method
• Original shipping fees are non-refundable

💰 CURRENCY:
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

🧾 TAXES:
Applicable taxes will be calculated at checkout based on your shipping address.

💳 PAYMENT:
Full payment must be received and cleared before an order is processed for fulfillment and shipment.

📧 CONFIRMATION:
You will receive an email confirmation once your order is placed. This receipt confirms we have received your request.

ℹ️ PRICE CHANGES:
Prices are as listed at the time of purchase and are subject to change without prior notice.